Privacy Policy
At Faithlane, we are committed to protecting our clients’ and website visitors’ privacy and personal credentials. This Privacy Policy delineates how we collect, utilize, disclose, and protect your data. By employing our services or accessing our website, you concede and consent to the rules and regulations stated in this Privacy Policy.
Information We Collect
We may collect personal information from various sources, including:
- Information You Provide: When you engage with our services, we may collect personal credentials such as your name, contact information, property-related information, and any other relevant documents you voluntarily provide.
- Information from Third Parties: We may also gather personal information from other third-party sources, such as public platforms, social media handles, joint marketing partners, other brokers who have previously worked with you, and affiliated agents, to improve our services and provide a personalized experience.
- Website Usage Information: We may also record information related to the interactions on our website- this includes your IP address and browser details, device-related information, etc. This data type helps us improve our website and curate our services to serve you better.
How We Use Your Information
The personal information collected is used for the following purposes:
- Providing Services to Customers: We use your personal credentials to stimulate property selling, buying, leasing, rental, and management operations, including property search, assessment and evaluation, negotiation, and other corresponding activities.
- Communication: We may use your contact details to communicate with and solve your inquiries, share property-related updates and promotional offers, and provide additional relevant information about our services.
- Improving Services: We scrutinize the information we collect to improve our services, generate new features, and enhance the overall user experience.
- Legal Services: We may use your details to comply with relevant laws, restrictions, and legal procedures involved with real estate.
Our Cookie Policy
To enhance the speed and efficiency of our website for our users, we may utilize “cookies” or similar electronic tools to gather information. This information assigns a unique and random number to each visitor as a User Identification (User ID) to better understand individual interests in the used device. Unless you voluntarily provide personal information through registration, we will remain unaware of your identity, even if we assign a cookie to your device. The data collected by cookies is limited to the information you supply, and you can opt out of it by changing the settings on your device.
Information Sharing and Disclosure
We understand the importance of keeping your personal information confidential. Without your forthright consent, we do not trade, rent, or publicize your credentials to third parties for their marketing objectives.
However, we may communicate your data in the following circumstances:
- Service Providers: We may employ trusted service providers to execute specific functions on our behalf, such as website hosting, customer support, and data analysis. These service providers can only access your personal details as necessary to provide the requested services.
- Legal Requirements: We may share your personal information if mandated by law, court directives, or administrative regulations and/or if we believe such disclosure is crucial to safeguard our rights, property, and the safety of other users on our site.
User Access
We make every effort to give you access to your personal information upon demand and guarantee that any inaccurate data is corrected and/or amended where possible unless it is required by law and/or for legitimate business purposes.
However, we may:
- Reject unreasonably redundant and/or recurring requests that require excessive technical effort and/or endanger the privacy of other users.
- Reject access to information residing on backup tapes.
Data Security
We take appropriate actions to safeguard your confidential information from unauthorized access, disclosure, alteration, and/or cyber theft. To do so, we occasionally implement industry-standard security measures and reevaluate and revise our security procedures to guarantee your information’s confidentiality and integrity.
Your Choices and Rights
As a user of our website, you can choose to:
- Access information that is already available on our website,
- Update relevant information and/or personal details like contact details, address, etc.
- Delete incorrect data and/or make corrections to your personal information.
You also have the following Rights:
- Right to Information
Our company takes privacy seriously and strives to be transparent about our data collection practices. As a user, you have the right to know what personal information is being collected, how it is being used, and whom it is being shared with.
- Right to Deny/ Delete Information
We only collect the necessary information to provide our services. We never sell or share your information with third parties without your consent. However, you also have the right to access and request the deletion of your personal information.
Changes to this Privacy Policy
From time to time, we may need to make changes to our Privacy Policy to ensure that it reflects our practices and/or legal requirements. As a valued user, we request that you review our policies occasionally to see if any updates have been made. Note that your continued use of our website services signifies that you have read and agreed to these altercations.
Consent
As a user, it is imperative to comprehend the notion of consent regarding privacy policies. Consent is an individual’s explicit permission to a company to collect, utilize, and/or disseminate personal information. This consent must be given freely, without coercion, and the individual must be made fully aware of the extent of the consent. Our company holds your consent in high regard and strives to maintain transparency in our data collection practices.
Additionally, we offer the option to opt out of any data collection and sharing activities. It is important to note that consent can be retracted at any time. If an individual changes their mind about the information provided and/or the permission given, they may request that the data be deleted, and/or their consent be revoked. We respect the Right of individuals to control their personal information and will always honor their requests.
Contact Us
Should you have any inquiries or apprehensions regarding our Privacy Policy or the way we handle data, we urge you to get in touch with us at:
